Testimonials and Reviews
I brought my car in on Tuesday, 3/10/2020 for a shaky wheel at low speed and my car was fixed and out of the shop by Wednesday, 3/11/2020. From the moment I called, Ryan was very helpful and set me up with a loaner upon my arrival. I dropped my car and was in and out within 15 minutes with the loaner car. Within 2 hours, Ryan called to explain the issue with the car plus additional recommendations. He did not push to have the other recommendations done which I really appreciated. I went with just the fix of replacing my tires and they had my car ready by 3pm the next day. They had excellent service from start to finish. I would use them for future services. Thanks!
Wayne, Tom, Rose & Joey are wonderful to work with... they give you info on what needs to be done and why, and then fit you in to ensure the timing works for you. The work that we've had done is superior... we love this shop! We've been happy customers for over 10 years now!!!
We found Autoworks about six years ago when we first moved to MN. They helped us with a repair in the middle of winter, when we didn't know who to turn to. Best decision ever! We have continued to be pleased with their knowledge, quality of service, guaranteed work, competitive prices and friendly staff.
Everyone employed at this location are professionals! Extremely friendly fun staff and they charge with reasonable prices. Would recommend Wayne and Auto Works to anyone looking for reliable quick service
Great service! Helpful staff! Final price matched the quote. A friend recommended them and I won’t ever go anywhere else in the future.
I’ve brought my cars here several times. No run-around, no pressure, and they do good work. Their shuttle service is awesome, one of those little things that makes things easier for the customer. The owner keeps up with me after the work, making sure the work got done right. I’d recommend to anyone.
We have had our vehicles serviced here since we moved to MN. The staff is friendly, very informative, and always happy to answer questions. Service is fast and affordable compared to other service providers we have used in the past. The staff follows up occasionally after service to answer questions and to find out if the service met your expectations. They are wonderful!
Great service, cheap pricing, and friendly staff. I've gone here for all of my car needs for about half a year now, and am continuously impressed by their service. However, while I do believe they deserve a 5-star rating from my experience, it should be noted that they offer $25 coupons for 5-star reviews, which may inaccurately skew their overall rating higher than it would be otherwise. Regardless, I would highly recommend them to anyone in the area who needs automotive work done.
I moved up from Louisiana this past summer and had a poor tire and oil change experience at another business in Woodbury that actually led to the damage of my engine (though I didn't know they damaged my engine until Auto Works informed me). After extensive research I decided on Auto Works to try and make things right and that they did. Jen from Auto Works was in my corner from the beginning. From providing me everything I needed to confront said business over the damage to my car to making sure I got the best deal and most reliable new engine for my vehicle. All the while being very patient with all my questions and calling before green lighting any work on my car. I'm currently in a free loaner while my car is being repaired. Both Tom and Jen are great. Highly recommend Auto Works for all of your vehicle's needs because they are who we will bringing our business to now since I have experienced less than ideal service in other areas both in Woodbury and in Louisiana!
They are helpful and professional. I appreciate that they explain what needs to be done and why. They care about customer satisfaction.
The most amazing service I have ever received at a car shop. Affordable and AMAZING customer service.
I could not be happier with Auto Works. I emailed ahead for tires and Wayne the owner got right back to me. When I got there Wayne showed me the tires and explained why he helped me chose them over the factory tires. My thought on tires is I would rather have a mechanic putting them on than some kid at discount tire. Tire issue solved My next issue was my other numerous problems like 5 warning lights and my truck would shake at high speeds. I had an aftermarket warranty and thought I had to go to the dealer. Autoworks can do all of the aftermarket warranty work. They contacted the warranty company and made sure 100% of my issues were covered. Thank you to Wayne and Tom at Autoworks for making me feel like I have a new truck again.
Have used them for both of our cars for several years now. Very professional staff. One thing I am particularly impressed is that, after a honest mistake was made to my breaks, they went great length to fix it. For that I truly appreciate.
Auto Works does high quality work with fantastic customer service. When I have an emergency, they always have time to talk to me and fit in a service appointment. They review and explain problems before doing any work. I have had my cars repaired there many times and never had a problem with the work that was done. Absolutely 5 star rating!
Surprise of price, told me if I don’t want to fix the caliber and etc will still owe them over $200 for the cost of inspections... who will like the experience? I was not happy but the owner Wayne is very dedicated and hardworking businessman, he cares his customer and reached me out for the situation.
Love the honest service here at a great price! When I bring my car in, there are no surprises ! They tell you what you needs to be done in the future or needs to be done right away. They have an honest quote with what actually needs to be done! I highly recommend this place!!!
Autoworks has been my service center for many years. The quality of work and great customer service keep me coming back. Highly recommend!
Reliable, knowledgeable and convenient, Auto works is my go-to place for my car care. Thank you for helping me take care of my car! Learned my lesson and now won’t be going to any other shop. Thanks again!
Wayne and his staff at Auto Works are always so professional and welcoming! Top notch business and I would recommend Auto Works to any family member or friend! Keep up the good work!
Besides doing good work I really like their communication both in the shop and via email. It is easy for me to schedule appointments and they have good follow up communication as well.
I had some transmission trouble, and they were able to get a look at it the first day. They analyzed and finished the work quickly, and set reasonable expectations with me about how much time it would take and how much it could cost. I'll be back next time I have a problem with my car.
Thank you Auto works for educating me on what tires I needed to get for my jeep. You ordered them and had them on the next day and my vehicle runs smooth. It is stressless for me when I come to you for car service. I know everything will be done as needed and no surprises. Thank You so much!!
The staff at Auto Works are very easy to make appointments with and readjust when my schedule changes as well. They are very professional and I trust them whenever they make a recommendation or bring a concern up to me. Also, their massage chair in the waiting room is top notch!
Auto Works has serviced my Mazda for the past six years. From their initial evaluation of our used vehicle purchase, they have always advised work to be completed without "selling" services. The service is always done right and communication is easy and lobby is clean and comfortable. A loaner car was provided once when needed at no charge. Thanks Auto Works!
An excellent facility. Have been going here for years. The work is done right, fairly priced, and the staff are friendly. Also the shop is neat and clean which is indicative of the whole operation.
The intake person at the front desk was very friendly and attentive to my needs. The service was thoroughly done and I feel like they had my best interest in mind.
As always, Autoworks took good care of our vehicle. They are always honest and fair. They give the vehicle an inspection whenever we bring it in, and with safety in mind, will make recommendations for what needs attention. There is never any pressure, and their services are reasonably priced and worth every penny!
Been having various automotive work done here since 2004 and have always been a satisfied customer. Tom and Jen at front desk are super nice and easy to work with. I fully trust these folks. They have done excellent work on my past and current cars including Toyota, Kia, Mazda and most recently BMW. Just had a warranty claim where the diagnosis, warranty company inspection and approval, work took a week and they made the process easy and always let me know what the status was. You can trust them with your automotive repairs and service without hesitation.
Service is great! Everyone at Autoworks is polite and helpful. I always feel confident and safe when I'm on the road. They have always done a good job. I don't service my vehicles anywhere else.
Great place! Always help me out with my car problems! Friendly and knowledgeable staff.Tom is always helpful and explains exactly what is going on with my car repairs. I wouldn't go anywhere else.